Cable
1) Is there a setup or activation fee?
2) Is free web space provided? and if so, how much?
3) Is their service agreement month to month/quarterly/annually?
4) What savings are offered for prepay terms?
5) What are their usage policies?
6) Do they provide backup dialup service in case of an outage?
7) Are there any service guarantees?
Dialup
1) Is their modem line a local call from your exchange?
2) For your monthly fee, do you get unlimited usage?
3) Is there a setup or activation fee?
4) What type of connection do they have to the internet?
5) Do they provide software to make the SLIP/PPP connection?
6) Is free web space provided? and if so, how much?
7) Is their service agreement month to month/quarterly/annually?
8) What savings are offered for prepay terms?
9) What is the user-to-modem ratio?
10)What are their usage policies?
11)Are there any service guarantees?
DSL
1) What is your distance from the nearest Central Office?
2) What happens if the installation is unsuccessful?
3) Is there a setup or activation fee?
4) Is free web space provided? and if so, how much?
5) Is their service agreement month to month/quarterly/annually?
6) What savings are offered for prepay terms?
7) What are their usage policies?
8) Do they provide backup dialup service in case of an outage?
9) Are there any service guarantees?
Radio/Satellite
1) What happens if the installation is unsuccessful?
2) Is there a setup or activation fee?
3) Is free web space provided? and if so, how much?
4) Is their service agreement month to month/quarterly/annually?
5) What savings are offered for prepay terms?
6) What are their usage policies?
7) Do they provide backup dialup service in case of an outage?
8) Are there any service guarantees?
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